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our services

From custom engineering to moving your system, LSM Tech offers services unique to the laser microscope market.

Systems we support

We offer support and maintenance on Zeiss systems from the LSM 310, 410, 510, Pascal and 700/710/780. Every system we support we have setup in our lab in working order with a large in house parts inventory at our disposal.

Custom Integration

LSM Tech provides engineering services that enable you to utilize the newest laser technologies by providing the necessary steering, combining and filtering optics to bring the beam into your microscope.

On-site Service

For systems not covered by our convenient service agreement, we offer per-call service visits. You may call at anytime and schedule a service visit. For this service visit the customer will be charged for the service engineer’s time (including travel) as well as for any parts that may be required to service the system. During this visit and with your approval, we will also perform a preventive maintenance service, which includes all system functions test with service software and laser alignment check and optimization. All critical system files will be backed up and the hardware will be calibrated to factory specs.

Remote Service

Remote Log-In Evaluations are available. Includes remote log-in and evaluation of microscope system errors. The system will be tested and if the repair cannot be made remotely, a credit will be provided towards a service visit or replacement parts needed for the repair.

System Moves

We provide Zeiss LSM microscope relocation services. If your system has to be moved, we can do it! Down the hall or across the country, LSM Tech can pack your system and restore it to peak operating condition at its new location. The system is reinstalled and aligned to its original factory specifications with a preventative maintenance done free of charge at the same time! We can move any Zeiss system you need to relocate!


If you are interested in service on your LSM, please fill out the following questionnaire and click submit to send to us for review.

What is your name?
What is your institution?
What is your email address?
Is the LSM 510 a META system?
Yes No
What is the microscope stand?
Axiovert 100M Axiovert 200M
AxioPlan 2 Imaging
Other
What laser lines does the system have?
351/364 405 458 488
514 543 633
Does it have a UV or 2 photon laser? (Enterprise, 405, Chameleon, Tsunami, MaiTai)
What type of GUI software is it using?
ZEN AIM
What version of Windows do you presently have?
When was the system last serviced?
Is it currently under a service agreement?
Yes No
Is the system working properly now with no errors?
YesNo
If no, please list errors.
Please tell us any issues or problems you have at
this time.

What is the air table size and thickness?
Does the air table have optical bench mounting holes on the entire table, and is it metric (M6) or English
(1/4-20)?